Support
Get help fast — and schedule setup time if you need hands-on support.
BuildBid support covers onboarding, account issues, estimate workflow questions, export/share problems, and implementation help. If your team needs a guided rollout, we can coordinate setup time directly.
Send a message
Send screenshots, plan files, and issue details to the BuildBid team.
[email protected] →Book onboarding / setup time
Schedule a working session for onboarding, workflow setup, training, or estimate review.
Schedule a setup call →Sales & enterprise questions
Ask about team rollout, security review, or implementation support.
Contact the team →Roadmap
Got a feature idea or workflow gap?
We read every submission. If you're seeing a pattern in your work that BuildBid could make faster or clearer, tell us. No sign-in required.
- →Feature requests shape the next sprint
- →Bug reports go directly to the dev queue
- →Add your email if you want a response
What we help with
Common support requests
Best next step
Want a faster rollout?
If your team is evaluating BuildBid, include your company, trade, and preferred times in the email and we can coordinate a setup session.
• Include screenshots or the estimate ID when reporting bugs
• Include your company and workflow when requesting onboarding
• Include security or procurement requirements early for enterprise review